Match reviews on the Better Business Bureau

Canceling your membership might be difficult

A lot of Match reviewers complain about how they’re still getting charged by Match months after canceling their membership. And while they’ve been contacting Match’s support team, their customer service seems to be non-existent.

User experience is unclear

In a Reddit/datingoverthirty subthread, one user goes into detail about his experience, stating that user experience at Match was confusing; (some user elements (like the heart button) would randomly disappear. He also pointed out that you can’t read messages until you buy a subscription and once it expires, all your matches disappear. I’m currently trying to reactivate my account and despite resetting my password (as they asked me to), I still can’t get in.

Might not be suitable for hookups

While Match is open to everyone who wants to just make a connection with others, most people are on it to find love. However, some angry customers say the dating pool isn’t any different from what you might find on other dating apps (despite having to pay). However, be mindful that everyone’s experiences on dating sites are different, and it can depend based on where you live, your age, and what you’re looking for.

Match reviews in 2022

Match is not accredited or rated by the BBB. Customer reviewers gave it 1.04 out of five stars. The majority of reviews complain about the auto-renewal and their difficulty canceling their membership.

Match reviews on Trustpilot

Match’s U.S. site has a poor rating on Trustpilot with just 1.5 out of 5 stars. Most reviews complain about the number of fake profiles, lack of customer service, and how Match continued to charge them months after canceling.

However, one Trustpilot reviewer gave the dating site five stars because he met his partner, proving that Match does indeed work. (It also shows how people who haven’t had luck on this app are quick to write a negative review.)

Match reviews on Reddit

There are also numerous threads on Reddit discussing Match. What most users say is that the cost of Match isn’t worth the experience. A common thing that’s been said is that users find from other people’s experiences that either they find a match in one week or they’re months on the site and aren’t able to find anyone.

All these reviews should be taken with a grain of salt, considering that most people write reviews based on negative experiences.

Match vs. eharmony:

eharmony has always been compared to Match. In fact, both sites are known as the OG dating sites. eharmony differs from Match primarily because of its history of focusing on serious relationships. Their compatibility quiz stands out from the other dating sites, plus they have a strict verification process to ensure a safe dating experience.

Match is a broad dating platform, serving all kinds of daters, from those seeking casual relationships to serious ones. One of the biggest challenges facing online daters is knowing whether or not the profiles they interact with are real. In 2019, the FTC sued the owners of Match Group, Inc. owners of Match, Tinder, OKCupid, and PlentyOfFish, for using fake profiles to lure new customers into upgrading their free memberships to paid subscriptions.

In contrast, eharmony vets their members with ID verification tools to prove they are who they say, beginning with not being married, and routinely closes suspicious accounts. After providing peace of mind, eharmony then curates potential matches for their members using a detailed compatibility quiz, saving time from having to scroll through endless, unviable options.

On Match, you choose datingranking.net/de/social-media-dating-sites/ your dating preferences (including gender and age range), build your profile, and choose your subscription plan. The dating profile for Match is very comprehensive. A user can find matches either by swiping or through the “Discover” page, which helps users create customized searches and explore new profiles.